Direct reduction on shield HP loss
Not related to bleed-through (10% normal shields, 5% resilient)
Kinetic shield damage is always reduced to 25% before shield hardness applies
Independent of power level
Shield hardness stacks as a product of the damage multipliers
Capped at 75%
Example with 100 shield power 20%, 3 ranks shield hardness 20%, emergency power to shields III 30%, Transfer shield strength 15%, Rotate shield frequency 34% ⇒ 1-(0.8*0.8*0.7*0.85*0.66)=74.9% shield hardness
1 rank would be battle equivalent to extra 10% shield regeneration and 10% shield HP after buffs (cat 2)
Recommend 3 ranks for all builds